Case studies: real projects, measured results.

A look at what the agency has built: strategies made to measure, projects run end to end, across every sector, with a long track record in healthcare.

The Ma Réputation En Ligne team at work
Software · Customer reviews

SmileMood

Designing a SaaS platform built to automate and make the most of customer review management.

Web design (UX/UI)Web & app development

SmileMood is a SaaS platform that helps businesses and healthcare professionals collect, manage and analyse the reviews their customers and patients leave on Google.

In a context where digital reputation is decisive, the goal was to design an all-in-one product able to meet the expectations of very small businesses and large organisations alike: centralising review collection campaigns, automating replies with AI, and improving the online reputation of the professionals using it.

Bespoke UX/UI design for the product and its marketing site

The design work produced a modern interface with a recognisable colour system, built to be intuitive: statistics anyone can read, priority given to legibility and to clear calls to action, and full accessibility on desktop and mobile. Discreet animation smooths the navigation without slowing the page down.

Alongside the product, we designed the marketing site smilemood.fr with two objectives: present the offer clearly and generate qualified leads, with a structure built for search, clear messages and a conversion path that works.

  • Identify the user types: local businesses, franchises, multi-site managers, healthcare professionals
  • Define the key journeys: add a location, send a review request, reply to a review, read the statistics
  • Rank features by importance and by how often they are actually used
  • Produce wireframes for every screen type, desktop and mobile
Food · Brand

Sacré Alphonse

Building a strong brand image on the web, in the food industry.

Web design (UX/UI)Site developmentSEO

Commissioned to create the website and handle its search visibility, our brief was to support Sacré Alphonse as it built its brand: a site with real visual impact, easy to use, and able to generate traffic.

Building visual impact with a site made for the brand

Standing out is the whole point for Sacré Alphonse, an artisan sandwich shop in the heart of Lyon. With a strong positioning and striking brand guidelines already in place, the brand needed a digital strategy from the day its shop opened.

We designed the site as a continuation of those guidelines, combining authenticity with a contemporary visual language. Every block of this one-page site was built to let the positioning and the DNA of the brand come through, while making it easy to get in touch.

Generating qualified traffic to drive enquiries

The challenge was to grow Sacré Alphonse's visibility durably, to drive enquiries and online orders.

Healthcare · Local

Ophtalea

Establishing the local standing of the Ophtalea ophthalmology group.

Site rebuildWeb design (UX/UI)DevelopmentSEOSocial mediaReputation & reviews
Top 3of Google results on 71 keywords
Top 10of Google results on 170 keywords

A leading group in south-west France, the Ophtalea network of ophthalmology centres asked us to grow its visibility and its standing on the web and on social media, in order to attract new patients and continue its expansion across the region.

Improving online visibility and the appointment booking journey

The point of this UX/UI rebuild was to show the extent of the Ophtalea network and the quality of its care, and to streamline the appointment booking journey, centre by centre. A fully bespoke site, able to grow with the group as new centres open, while carrying the brand — visually and editorially.

Ranking the site among the first Google results on the queries that matter

Growing engagement and presence on Instagram and LinkedIn

  • Define the social media objectives and strategy
  • Develop a strong new visual identity and editorial line
  • Create posts with impact that people engage with
  • Keep adapting to the results and to what users expect

Building a solid online reputation across the group's Google listings

Healthcare · Orthodontics

FuturSmile

Supporting a group of orthodontic practices over the long term, from digital to physical.

Web design (UX/UI)Site developmentSEOVisual identityReputation & reviews

We have worked with FuturSmile, a group of two specialist orthodontic practices, for several years. That long-term partnership has let us work at several levels of their communication and their brand, with solutions that are both digital and physical.

A site rebuild grounded in user experience

We designed FuturSmile's first site, then carried out a full UX/UI rebuild in 2023: information architecture, user journey, features (appointment booking, FAQ, testimonials, fast access to practical information) and content written for search, so that the treatments, the practitioners' expertise and the values of the practice come across clearly.

A visual identity that is understated, contemporary and reassuring

Bespoke brand guidelines, applied to the logo, the business cards and every print and digital medium: brochures, patient folder, signage, window graphics, interior wayfinding.

Reputation management that works

Search optimisation for the site, a local strategy on the Google listing, and a complete system for collecting and managing patient reviews.

  • A custom QR code stand installed in the practice, inviting satisfied patients to leave a review
  • Review collection campaigns
  • Support in managing reviews and writing individual replies
  • Regular activity on the Google listing
Sport · Local

Fitness Park Pantin

Building local standing while retaining members and recruiting new ones through social media.

Social media managementContent creationSocial Ads

Sitting in the middle of a very competitive area, the Fitness Park Pantin franchise needed to stand out locally while respecting the strong identity of the national brand. The objective: grow the gym's standing at local level, keep existing members engaged and attract new ones through a lively, consistent social media presence.

A social media strategy built to perform locally

A solid content strategy that adapts the Fitness Park visual guidelines and tone of voice to a local level: putting the coaches forward, showing off the gym, motivational and humorous content formatted for social. Weekly publishing on Instagram and TikTok, for organic reach and engagement.

Weekly filming and production

Every week our team goes on site to film inside the gym: content that stays current, authentic and true to what the gym actually is.

  • Spotting trends worth adapting to the fitness sector
  • Writing scripts and treatments up front
  • Filming with the coaches
  • Editing and subtitling

Driving local visibility and footfall through advertising

Support on TikTok Ads and Meta Ads, with short, punchy video formats.

Removals · Multi-brand

DMD Déménagements · Demeco

Bringing coherence to a multi-brand group's image while growing its local digital visibility.

Site rebuildWeb design (UX/UI)DevelopmentSEO & paid searchSocial mediaReputation & reviews

DMD Déménagements is a removals company serving households and businesses. Faced with the diversity of its entities — including two Demeco franchises — the client wanted to unify and modernise its brand image, grow its online presence and improve its local visibility.

Our brief: create elegant brand guidelines that signal a premium positioning and are easy to apply, build sites that perform, and strengthen the presence of those entities on the web through a content and local search strategy built for them.

A premium identity and a design system that can be applied across every entity

An understated, pared-back and premium world, built around a blue, grey and beige palette. The UX/UI design was made to be fully reusable: brand consistency guaranteed, production time and cost kept down for each new variant.

  • The Balagne Déménagements site, another of the client's entities
  • Two Demeco franchise sites, with adapted colours and online payment

Stronger local visibility through SEO and Google Ads campaigns

A local SEO strategy, optimising content and markup for Quincy-sous-Sénart and the surrounding towns, backed by Google Ads campaigns to generate qualified traffic quickly.

An editorial strategy that holds together and engages

  • Content about moving house that informs, entertains and reassures
  • An editorial line true to the DNA of each entity
  • On-site filming to produce reels that are engaging and authentic
They trust us too250+ clients since 2018
Fitness ParkDemecoGroupe Vieira GlobalL'Édito Restaurant & CaféIXRACERoclimSmileMoodiziqrcodeOphtaleaSacré AlphonseCEPOGParo ExpertHyperdentaireFuturSmileNextSmileClinique FerrèrePortatisDMDPanoramaConseil de l'OrdreGodenecheOrthodonticaOrtholinksSpegaDr FerreiraHazan BenamhouIP ClinicBarberskinMosaik FloorGPOESRFAO
// Google reviews

What our clients say about us.

Public reviews left on our two Google listings, Paris and Lyon. Ratings are recorded by hand and dated. Our clients write in French, so the reviews appear as they were written, with a translation below.

Google reviewsWhat our clients rate us
4.9
Paris · Issy-les-Moulineaux
30 reviews
view ›
5.0
Lyon
13 reviews
view ›
Public Google reviews · recorded on 30 July 2026

« Réactivité et compréhension de notre besoin au top ! »

Superb responsiveness, and they understood what we needed.translated

Google review

« Extrêmement efficaces et très réactifs ! »

Extremely effective and very responsive.translated

Google review

« Très réactif et s'adapte à chaque profil de client. »

Very responsive, and adapts to every kind of client.translated

Google review

« Novateur, fiable et prometteur. »

Innovative, reliable and promising.translated

Google review
// Next step

What if the next project were yours?

A first read of your visibility, on Google and inside AI models, within 24 hours.